Frequently Asked Questions
Everything You Need to Know About Our Services
We've compiled answers to the most common questions our clients ask. If you can't find what you're looking for, don't hesitate to get in touch.
Our Services
Answers to common questions about our individual trade services
Building
4 questionsYes — we advise on planning requirements, CDM regulations, and building control sign-off. We work with planning consultants and structural engineers as required and will guide you through the full approval process.
We specialise in commercial refurbishments, fit-outs, structural work, and new build construction across Beckenham, Bromley, and South East London.
Yes, we're fully certified for structural building work with proper insurance and qualified tradespeople. We work with structural engineers when required and ensure all work meets building regulations.
We provide dedicated project management, keeping you informed throughout. You'll have a single point of contact who coordinates all trades, materials, and timelines for smooth delivery.
Carpentry
4 questionsYes — we design and manufacture bespoke joinery for commercial interiors including reception desks, shopfitting, display units, and feature joinery for offices, retail, and hospitality environments.
We work with all grades of timber from certified sustainable sources including hardwoods, softwoods, and engineered boards, and will specify the right product for your environment and budget.
Yes — we install FD30 and FD60 fire doors, commercial door sets, frames, and architectural ironmongery in compliance with Part B and building regulations.
Yes — our carpenters regularly work in live offices, schools, and healthcare environments, scheduling disruptive activities outside operational hours.
Electrical
5 questionsYes — all electrical work is carried out by fully qualified, registered electricians in compliance with BS 7671 (18th Edition).
Yes — we issue all required electrical certificates as standard, including EICRs for landlord and building compliance.
EICR, EIC, and PAT testing certificates provided as standard.
Yes — we integrate smart lighting, HVAC controls, access control, and BMS systems for commercial premises.
Yes — we design and install 3-phase power, distribution boards, and commercial electrical infrastructure across all sectors.
Flooring
5 questionsYes — we assess and prepare the sub-floor as part of every installation, including screeding, levelling compounds, and moisture testing to ensure a long-lasting result.
LVT, commercial carpet and carpet tiles, hardwood and engineered wood, resin and epoxy systems, safety vinyl, natural stone, porcelain, and DDA-compliant floor finishes.
Yes — we work outside business hours and in phased sections to keep disruption to a minimum in live commercial and healthcare environments.
Yes — including anti-slip safety flooring for healthcare settings, acoustic flooring for education, and hygienic resin floor systems for commercial kitchens.
We work with leading flooring manufacturers and can supply and install, or install only if you have already procured your materials.
Mechanical
4 questionsWe provide HVAC design and installation, commercial heating, ventilation and extraction, plant room fit-outs, pressurised system installation, and L8 Legionella risk management for commercial and public sector buildings.
Yes — we offer PPM contracts for all mechanical systems, ensuring compliance, extending equipment life, and minimising unexpected downtime.
Yes — our engineers hold Gas Safe, F-Gas, and relevant HVAC qualifications to carry out all commercial mechanical installations and servicing.
Yes — we regularly deliver full M&E packages as part of major commercial refurbishments, coordinating with principal contractors and design teams throughout.
Painting and Decorating
5 questionsYes — we work on volume contracts across offices, managed estates, schools, hospitals, and retail environments throughout London.
Full surface preparation — filling, sanding, priming, and mist coating — prior to all decorating works.
Yes — we apply anti-graffiti, fire-retardant, anti-mould, and high-durability coatings suitable for commercial and public sector buildings.
Yes — we routinely carry out decorating works outside business hours and in occupied buildings to avoid disruption to operations.
We use professional trade paints including Dulux Trade, Johnstone's Trade, and specialist coating brands appropriate to each surface and environment.
Plumbing
5 questionsYes — all gas work is carried out by Gas Safe certified engineers.
Yes — we install and commission commercial boilers, pressurised systems, and full plant room fit-outs.
Yes — we provide rapid response for leaks, blockages, and system failures to minimise disruption to your operations.
Yes — we service and replace TMVs, carry out flushing regimes, and support your L8 Legionella risk management programme.
Yes — we have extensive experience delivering volume plumbing programmes across managed estates, multi-unit blocks, and mixed-use developments.
Roofing
5 questionsYes—slate, tile, felt, EPDM, and metal roofing specialists.
Emergency repairs and planned roof maintenance across all roof types.
Yes—comprehensive warranties on materials and workmanship.
Velux and custom roof windows fitted by certified installers.
Complete roofline services including gutters, soffits, and fascias.
General Questions
4 questionsIt depends on scope and whether changes fall under permitted development. We'll advise during the site survey.
Yes—public liability insurance in place and workmanship guarantees available.
We serve Beckenham, Bromley, Croydon, Lewisham and surrounding South East London areas.
Yes, we provide free site surveys and detailed, competitive quotes for all our services.
Our Sectors
Answers to common questions about sector-specific delivery
Education
5 questionsYes — we are experienced in managing works in live school and college environments and can schedule sensitive or noisy tasks for holiday periods.
All staff working on education sites hold enhanced DBS clearance and comply with safeguarding requirements.
Yes — we regularly work with local authority estates teams, multi-academy trusts, and facilities managers, providing the reporting and compliance documentation they require.
Yes — we have experience creating sensory rooms, calm spaces, and specialist learning environments designed to support students with additional needs.
Absolutely — access improvements, level-threshold entrances, hearing loops, and accessible toilet facilities are all within our scope.
Healthcare
5 questionsYes — we design and build to Health Technical Memoranda (HTM) standards and work alongside NHS Estates and infection control teams throughout the project.
We implement full ICRA (Infection Control Risk Assessment) procedures, including dust-containment systems, HEPA filtration, and airtight hoarding as standard on healthcare sites.
All operatives hold enhanced DBS clearance and complete the relevant healthcare site inductions before commencing work.
Yes — we are experienced in delivering phased refurbishments in operational wards, GP surgeries, and outpatient departments with zero disruption to patient care.
Yes — our in-house mechanical and electrical teams are experienced with medical-grade systems, including medical gas, specialist ventilation, and nurse call infrastructure.
Hospitality
5 questionsYes — we regularly deliver phased programmes in operational hotels and restaurants, scheduling disruptive works outside trading hours to minimise guest or customer impact.
We provide a fully managed service coordinating all trades — joinery, M&E, decoration, tiling, and specialist finishes — under a single contract.
Yes — we work closely with interior designers, architects, and brand consultants to faithfully deliver the design intent to the highest standard.
Hotels, restaurants, bars, coffee shops, leisure centres, spas, and entertainment venues of all sizes.
We understand how critical opening deadlines are and plan our programmes to deliver on time, with contingency management built in from the outset.
Industrial
5 questionsYes — we plan programmes in phases and schedule disruptive activities for shutdown windows, night shifts or low-throughput periods so your production lines and distribution operations keep running throughout the build.
We design and install structural mezzanine floors to maximise usable space, including staircases, balustrades, pallet gates and the fire protection required to meet building regulations.
Yes — we install power-floated concrete, resin and anti-slip flooring systems rated for forklift traffic, heavy loads and demanding industrial environments.
All works are delivered to current Building Regulations, fire compartmentation and COSHH requirements, and we provide the certification and O&M documentation your facilities and insurance teams need.
We do — including industrial cladding, insulated panel systems, roofing repairs and replacements, and thermal upgrades to improve the energy performance of large-span buildings.
Leisure
5 questionsYes — we have extensive experience in wet-area construction including swimming pools, spa facilities, and changing suites, using waterproof membranes, non-slip finishes, and tanking systems suitable for high-humidity environments.
We specify and install acoustic wall panels, floating floors, and ceiling systems to meet noise control requirements in gyms, cinemas, bowling alleys, and multi-use sport halls.
Yes — including rubber and sprung flooring, mirrored walls, electrical fitout for equipment, mechanical ventilation, and full décor to create a high-energy, professional environment.
We do — our team is experienced in sensitive refurbishments of heritage hotels, theatres, and member clubs, balancing modern performance requirements with the preservation of original features.
We plan all works in phases and schedule disruptive activities overnight or during low-usage periods, ensuring your venue can continue operating throughout the project wherever possible.
Sports
5 questionsYes — we deliver changing rooms, officials' facilities and spectator areas that meet the ground-grading and facility standards set by governing bodies and leagues, and provide the documentation required for grading assessments and funding.
We plan programmes in phases and schedule disruptive works around match days, seasons and training sessions, keeping as much of the facility in use as possible throughout the build.
Yes — including sprung timber sports floors, point-elastic and area-elastic systems, impact-resistant surfaces and line-marking to the specifications required for each sport.
We are experienced in terrace, seating and grandstand refurbishments delivered to crowd-safety and Green Guide principles, coordinating structural, balustrade and egress works to keep spectators safe.
Yes — we deliver S&C suites, physiotherapy rooms, treatment areas and performance-analysis spaces, including the flooring, electrical fit-out and ventilation needed for professional training environments.
Technology
5 questionsYes — we deliver phased works and upgrades in operational data centres, following strict change-control and method-statement procedures to protect critical systems and maintain uptime throughout the project.
We coordinate the installation of UPS, standby generation, distribution and precision cooling with built-in redundancy, working with your specialists to meet the resilience and tier requirements of the facility.
Yes — we construct cleanrooms and controlled environments with the appropriate wall, ceiling and flooring systems, HEPA filtration and monitoring to meet the classification and testing standards your work requires.
We install raised access flooring, hot- and cold-aisle containment, structured cabling routes and containment systems designed for high-density, high-capacity technology environments.
Yes — alongside critical infrastructure we deliver agile offices, collaboration areas, labs and breakout spaces, faithfully realising your design intent and brand to the highest standard.
Still Have Questions?
Our team is here to help. Get in touch for an initial consultation and we'll be happy to answer any questions you have about your project.